We do not accept returns unless you receive an item that is not as described or is broken upon arrival.
Not as Described
We work carefully to ensure that every thing goes smoothly for our customers. If you receive a product that does not meet the description of the item you ordered, please contact us and we will get it sorted out for you. We don't want any husbands getting in trouble for receiving a mug that says "I love my gamer girlfriend."
Broken on Arrival
Our mugs are sturdy and ship in protective packaging, so your order should arrive safely. However, shipment handling is out of our control. If your order arrives in pieces, please contact us so that we can assist you. We want you to get your hands on a Mug (100), not a Mug (0).